January 2024

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• January 28, 2024

QuoteWerks Download Area

QuoteWerks Trial and Full Installs

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QuoteWerks Updates & Full Installs

Sample Layouts and Word Templates

Visit the QuoteWerks Layouts Page for a variety of sample layouts and Word templates that you can download.

QuoteWerks Workflow Diagrams

These QuoteWerks Blueprints and Workflow Diagrams provide you with a high level diagrammed flow of how processes and functions occur in QuoteWerks.

QuoteWerks Utilities

These utilities were written by Aspire Technologies, Inc. using Visual Basic and the QuoteWerks API. These utilities are offered for free “as-is” with no technical support. These utilities require QuoteWerks 3.0 (Build 17 and higher). Some features in the utilities may assume functionality found only in newer releases of QuoteWerks.

 Excel Utility

Bring QuoteWerks fields (header and items) to a pre-formatted XLS file. Create a folder called ‘\QuoteWerks\Applets\ExcelUtility’ and extract the ZIP file to this location. Instructions are included in the ZIP file.

 Multiple Product Source Search

Search for products across multiple product sources. Create a folder called ‘\QuoteWerks\Applets\ProductSearch’ and extract the ZIP file to this location. (The source code for this utility is available in the QuoteWerks SDK.)

Rounding Utility

Round line items on the current document to the nearest decimal place or multiple. Create a folder called ‘\QuoteWerks\Applets\RoundingUtility’ and extract the ZIP file to this location. (The source code for this utility is available in the QuoteWerks SDK.)

Group Part Number Builder

Creates a Manufacturer Part Number for Group Header lines created by Bundles, Configurations, or on-the-fly based on a Custom field in each member of the Group. For instance if the CustomText field for Line 1 contains an ‘A’, Line 2 contains a ‘3’ and Line 3 contains a ‘T’, the part number generated would be ‘A3T’. Create a folder called ‘\QuoteWerks\Applets\GroupPartNumber’ and extract the ZIP file to this location.

 QuoteWerks Quote Importer for Dell, Cisco, HP (iQuote), and Netformx Quotes

Dictionaries for the QuoteWerks Spell Checker

v24 and Newer

These Dictionary files are used by the Spell Checker starting with QuoteWerks v24. The default dictionary file distributed with QuoteWerks is ‘English (American).spell’ which is the ‘English – US’ dictionary. You can delete the ‘English (American).spell’ file from your QuoteWerks directory and replace it with one of the following Language Dictionaries. We have additional dictionaries available. Please contact QuoteWerks Technical Support if you do not see the dictionary that you require.   English (American)   English (British)   English (Canadian)   English (Australian)   English (South African)   French   Spanish   German   Dutch

Archived Dictionary Files

These Dictionary files are used by the Spell Checker prior to v24 (v23 and older). The default dictionary file distributed with QuoteWerks is ‘SpellUS.lex’ which is the ‘English – US’ dictionary. You can delete the SpellUS.lex file from your QuoteWerks directory and replace it with one of the following Language Dictionaries.   English – UK   Danish   English – US   Dutch   French   Italian   German   Latin   Spanish   Polish   Croatian   Slovenian   Czech   Swedish

Support Files

Microsoft Access Database Engine

Microsoft Access Database Engine – Used when the ‘Microsoft.ACE.OLEDB.12.0’ provider is not registered on the local machine.

1. With QuoteWerks closed, install one of these first. Select the Option with the appropriate ‘bitness’ for your computer. If you do not know which one to select, please ask your administrator or contact QuoteWerks Technical Support.   32-Bit Windows OR    64-Bit Windows (most computers)
2. Then, install this:   All Computers

• Admin
• Uncategorized
• January 28, 2024

GO-Global for MSPs

The MSP Conundrum

Can an MSP deliver reliable, cost-effective application hosting without products like Citrix?

Yes.

Here at GO-Global, we have seen an increase in inquiries and free trial downloads from MSPs looking for an alternative technology for application hosting that doesn’t kill their profitability.  

They’re looking for a solution like GO-Global.

Managed Service Providers, consider GO-Global® to host your Windows® application.

With GO-Global application publishing, Windows applications run on a server, which can be installed in any public, private, or hybrid cloud.

Applications published using GO-Global require far less IT implementation and management effort and scale more economically than Citrix DaaS and VDI. GO-Global leverages your cloud services’ existing infrastructure and security and scalability features to deliver advanced functionality with less complexity and lower cost.

Despite its low cost, GO-Global delivers enterprise-level scalability but is easy to install, configure, and use, and provides a great user experience, including fast logins and minimal latency, even over low-bandwidth connections. And GO-Global’s Universal Print Driver eliminates the printing issues that Citrix/CSG continues to struggle with.

Managed Service Providers that join GO-Global’s Premier Partner Program receive generous partner discounts, marketing resources, product training and support, and partner program support directly from the GO-Global team.

Request a demo here.

Download a free 30-day trial here.

• Admin
• Uncategorized
• January 28, 2024

QuoteWerks Version 24 Build 1.09 Updates

QuoteWerks users are entitled to updates while their Update Maintenance Program is current.

Download Update for QuoteWerks Desktop

Installing QuoteWerks Updates

• Update installations are full installations (they are not partial patches).
• Verify where your existing QuoteWerks is installed.IMPORTANT: Before running the update, make sure you locate where your existing QuoteWerks is located to make sure you update your existing installation and not accidentally install a fresh copy somewhere. Run your existing QuoteWerks and select the Help->About menu and then click on the System tab to see where QuoteWerks is installed.Once you have identified the folder that your existing QuoteWerks folder is installed in, simply run the installation program and choose this folder to update. All of your data and licensing information will be preserved.Important Note: If after updating your installation, when you first start QuoteWerks, if it asks you to enter license keys, then you have accidently installed this update into a brand new folder instead of the existing QuoteWerks folder.
• The installation program asks for a Serialized Update Key before it will apply the update.You receive your Serialized Update Key from Aspire Technologies, Inc. or your local reseller when purchasing the Update Maintenance Program.
• Confirm the update has been successfully installed.After you install this build, to confirm that this build has been successfully installed, select the Help->About menu in QuoteWerks. On this window, the build number should match the build number that you just installed.
• Multi-user installationsIf you have installed QuoteWerks on a network workstation, you will also need to re-run the node installation (\QuoteWerks\nsetup.exe) for each additional workstation that uses QuoteWerks on your network. Running the node installation is very easy to do. It does not ask you for any information, and it does not affect any of your existing QuoteWerks settings.

If you have questions, please contact QuoteWerks Technical Support or Watch the How to Update/Upgrade QuoteWerks video.

• Admin
• Uncategorized
• January 28, 2024

GO-Global – How Secure is RDP?

Recently, TechTarget covered Sophos’ midyear Active Adversary Report for Tech Leaders, which analyzes data compiled by the company’s Incident Response team for the first half of 2023. The report contains some eye-opening stats for any organization utilizing Windows machines as an element in its IT infrastructure.

Read on to see the stats and get recommendations on how to mitigate risk, including utilizing GO-Global when delivering Windows applications.

RDP and Compromised Credentials

While Sophos’ report indicated that ransomware remains the number one attack type, attackers leveraged Microsoft® Remote Desktop Protocol (RDP) in 95% of attacks, up from 88% in 2022. In 77% of the 2023 attacks, RDP was used to leverage compromised credentials for internal access (threats that originate from inside an organization, like employees, vendors, or partners) and lateral movement (techniques an attacker uses to move through a network after gaining access).

According to Sophos, RDP remains “one of the most widely abused tools” because it comes pre-installed on most Windows® OS. Prior to Windows 11, RDP was not configured with brute force protection, making those accounts more vulnerable. In Windows 11, Microsoft started enabling Account Lockout Policy by default. The policy automatically locks users’ accounts for 10 minutes after failing 10 login attempts in a row, which helps to mitigate brute-forcing.

Another contributing factor pointed out by Sophos is that MFA has not been aggressively implemented as part of corporate security policy.

These factors contributed to making compromised credentials the leading root cause of the attacks analyzed in Sophos’ midyear 2023 report.

Reducing RDP Leverage

To reduce RDP leverage, the Sophos report advises that organizations should mandate that RDP use is “necessary, limited, and audited”, and implement MFA across the organization. Sophos acknowledges that securing RDP is not trivial—but doing so will have noticeable impact. Simply the act of creating a “no-RDP-access” roadblock means that an attacker must take extra time on a workaround, providing more time for an organization to detect such activity and implement a defense.  

Organizations can reduce risk by ensuring that Windows 11 users have not disabled Account Lockout Policy and that Windows 10 and 8.1 users enable Account Lockout Policy on their machines. Alternatively, users can disable RDP between remote desktop sessions.

Unfortunately, most end user computing teams know that relying on end users to lock down or disable RDP is not a reliable way to address the compromised credential issue. And Windows ISVs using Microsoft RDS to deliver their application to customers are not in a position to dictate the Windows settings on their customers’ machines. As Sophos suggests, to continue using RDS and RDP and reduce the threat of compromised credentials, limit use of RDP as much as possible, enable RDP Account Lockout Policy on Windows machines where you can, and implement MFA for every user.

Alternatives to RDP

For companies using Microsoft RDS and RDP to deliver Windows applications to users or customers, there is one alternative solution that eliminates the need to use RDS and RDP.

GO-Global® provides full replacements for Microsoft’s multi-session functionality, Remote Desktop Services, and Remote Desktop Protocol. GO-Global replaces RDP with RapidX Protocol (RXP), a proprietary, low bandwidth protocol. Because RXP is closed source, it offers additional defense against attackers, compared to RDP’s open-source protocol.

For additional security, GO-Global includes 2FA, which renders brute force and dictionary password searches useless. And GO-Global + SSO provides support for OpenID Connect, which allows organizations to use modern identity providers enable single sign-on into GO-Global Windows hosts.

To request a GO-Global demo, click here; for a free 30-day GO-Global trial, click here.